Team Management
Add team members, manage roles, and organize your support team.
Articles
Roles and Permissions
Support Station uses role-based access control to manage what different team members can see and do. Understanding roles helps you give the right access to the right people.
Creating Teams
Teams let you organize support staff into groups for better ticket routing, collaboration, and specialization.
Adding Team Members
Invite colleagues to join your Support Station organization and collaborate on customer support.